In the USA, shipping is free on orders over $50. For orders under $50, we charge a flat rate of $6.00 for all domestic deliveries. What happens after I've placed my order?. Please note that we do not currently ship to Alaska or Hawaii.

In the USA, shipping is free on orders over $50. For orders under $50, we charge a flat rate of $6.00 for all domestic deliveries.What happens after I&apos;ve placed my order?<ul><li>Within 5 minutes you&#x2019;ll receive an Order Confirmation email with your order number and cart details</li><li>Your order will be dispatched from our warehouse within 1-2 business days</li><li>Once dispatched, you&#x2019;ll receive an Order Shipped email with your tracking number&#xA0;</li><li>Your order will be delivered by UPS between 2-8 business days - if you live in a metro area your order will be delivered faster than those living in a rural or regional area.</li></ul>Please note that we do not currently ship to Alaska or Hawaii.<ul><li>Unfortunately, we are unable to ship outside of the United States, to International Shipping Stations or to Military Bases at this time.</li></ul>

Shipping & Delivery

To successfully return your order, your items:. Please note that:. Promotional Items. Click here to start a return. Products Purchased from Love to Dream™ Retailers

To successfully return your order, your items:<ul><li>Must be returned within 30 days of purchase</li><li>Must be unused, unworn and in the original packaging</li></ul>Please note that:<ul><li>Items that have been used, washed or worn or are not in their original packaging may be rejected</li><li>The cost of return is at the customer&apos;s expense, unless an incorrect item has been sent, or the item received is deemed faulty</li><li>Clearance items are final sale and cannot be exchanged, returned or refunded</li><li>Bundle items cannot be exchanged or refunded individually. If you believe you have a faulty item, please continue with this returns process.</li></ul>Promotional Items<ul><li>Subject to the terms and conditions of any promotion, products purchased prior to the commencement of a promotion, and which are later included in a promotion at a discounted price, are not eligible for a refund of the amount that is the difference between the original purchase price and the discounted price under the promotion, and may only be eligible (subject to the other terms and conditions of this policy) for a refund at the original purchase price.</li></ul><a class="fr-strong" href="https://lovetodream.com/a/returns" rel="noopener noreferrer" target="_blank">Click here to start a return.</a>&#xA0;Products Purchased from Love to Dream&#x2122; Retailers&#xA0;<ul><li>Refunds or exchanges on products purchased from any of our retail partners (including Target, Amazon, BabyList etc.), need to be processed with that same retailer. Please contact your store of purchase directly for a refund or exchange.&#xA0;</li><li>Love to Dream&#x2122; reserves the right to assess the condition of the returned goods prior to offering a replacement. This may result in the product needing to be sent to our Head Office in Sydney for assessment. A replacement may be refused if the fault is deemed as normal &#x201C;wear and tear&#x201D; rather than of a manufacturing origin. If the fault is deemed to be of a manufacturing origin, the product will be replaced and returned to you as soon as possible. Shipping charges associated with the product beings sent back to the purchaser will be covered by Love to Dream&#x2122;.</li></ul>

Returns & Exchanges

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Our Customer Support Team is available 9-5, Monday to Friday.

Love to Dream™ USA

Let us help you find out where your order is, or submit a return request.

Orders & Delivery

Why Swaddle Up™?

What is self-soothing?

Why Arms Up?

What is a TOG?

What size Swaddle Up™ should I buy?

How many Swaddle Up™ do I need?

How should I dress my baby under the Swaddle Up™?

Does the Swaddle Up™ allow for a natural development of the hip joints?

When should I stop swaddling my baby and transition to arms-free sleep?

My baby is growing so quickly. Can I just buy a bigger size Swaddle Up™ & let him grow into it?

Can my baby wear the Swaddle Up™ in the capsule or car seat?

My baby’s legs touch the bottom of the garment – shall I move up to the next size?

Is it unhygienic for my baby to suck their hands when they're covered in the SWADDLE UP™?

Is it safe to use a blanket over the Swaddle Up™?

Can my baby use the Swaddle Up™ from day one?

Why is there no quilting on the backside of the Swaddle Up™ 2.5 & 3.5 TOG?

Stage 1: Newborn & Swaddling

What size Transition Bag or Suit should I buy?

When should I stop swaddling my baby?

Why should I use the Transition Bag or Suit?

What's the easiest way to transition my baby?

How long will it take to transition my baby?

Should I buy the Transition Suit or Bag?

My baby was swaddled arms down - which transition product should I buy?

Why do the self-soothing sleeves seem so short? Is this correct?

Can I buy replacement wings or sleeves for my Transition Bag or Suit?

Stage 2: Ready To Roll

What size Sleep Bag or Sleep Suit should I buy?

What are the benefits of the Sleep Bag?

What are the benefits of a Sleep Suit?

Stage 3: On The Move

Can my baby wear a Swaddle UP™ over the Romper or Pyjamas?

How do I know if my baby is too hot or too cold in their Romper or Pyjamas?

Do your Rompers and Pyjamas come with any special features?

How do I care for my Rompers and Pyjamas?

Rompers & Pyjamas

Can I return one item from a Bundle?

Bundles